MRM88 Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the mrm88 Privacy Policy. This document explains how the mrm88 platform ("we", "the Company") collects, uses, processes, stores, and protects your personal data ("User", "Member") when you use the mrm88.click website and all related services.

This policy was developed in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised best practices in data protection. We take our responsibility to safeguard your privacy seriously, and this document is our written commitment to that.

If you have any questions or concerns about how we handle your personal data, you may contact our Data Privacy Officer at privacy@mrm88.click at any time.

MRM88 collects various types of personal data depending on how you interact with our platform. Below is a comprehensive overview of the data types collected:

A. Data You Provide Directly

B. Automatically Collected Data

• Technical Data: IP address, browser type, operating system, screen resolution, time zone.
• Usage Data: Pages visited, games played, session duration, clicks and interactions within the platform.
• Transaction Data: Deposit, withdrawal, betting, winnings, and loss history on mrm88.
• Cookie Data: User preferences, login sessions, and analytics data collected through platform cookies.

MRM88 processes your personal data for specific, legitimate, and transparent purposes. We will not use your data in any way that is inconsistent with the original purposes for which you gave your consent. The primary purposes of data processing are:

• Service Provision: Processing account registrations, verifying identity, and granting you access to all mrm88 games and products.
• Financial Transactions: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as processing your withdrawal of winnings.
• KYC Verification: Meeting anti-money laundering (AML) compliance requirements and verifying member identity prior to large withdrawals.
• Platform Security: Detecting and preventing fraud, account misuse, and suspicious activity to protect all mrm88 members.
• Service Improvement: Analyses usage patterns to improve the platform experience, including interface, speed, and game selection.
• Communications: Sends important notifications relating to your account, security, transactions, and mrm88 policy updates.
• Marketing (With Consent): Sending promotional information, bonuses, and special offers only to members who have given explicit consent.

MRM88 does not sell, rent, or disclose your personal data to third parties for their own commercial marketing purposes. However, there are limited circumstances in which your data may be shared with certain parties:

• Payment Service Providers: Transaction details are shared with your chosen e-wallet and banking providers (e.g. Touch 'n Go, GrabPay, FPX) solely for the purpose of processing payments.
• Game Providers: Non-identifying game session information is shared with game software providers for technical and statistical purposes.
• Regulatory Body: Data is shared with the relevant authorities when required by law or a valid court order.
• Cybersecurity Partners: Limited technical information is shared with the third-party security solutions we use to detect and prevent fraud.

MRM88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Key measures we have in place include:

• 256-bit SSL/TLS Encryption: All data in transit between your browser and mrm88's servers is encrypted using the strongest available security standards.
• Encrypted Password Storage: Passwords are stored using a one-way hashing algorithm that cannot be decrypted — never in plain text.
• Multi-Layered Access Control: Only specifically authorised staff may access members' personal data, and all such access is logged and regularly audited.
• Regular Vulnerability Scanning: mrm88's systems are routinely tested by independent cybersecurity experts to identify and patch any vulnerabilities.
• 24/7 Threat Monitoring: An automated intrusion detection system that monitors platform traffic and activity around the clock.
• Secure Data Backup: Data is regularly backed up at separate secure locations to ensure service continuity.

The mrm88 platform uses cookies and similar tracking technologies to enhance the user experience and gather diagnostic information. The types of cookies we use are:

Mandatory Cookies

These cookies are essential for core mrm88 platform functions such as login, session authentication, and security. Without them, the platform will not function properly. You cannot opt out of essential cookies without affecting platform functionality.

Preference Cookies (Optional)

• Performance/Analytics Cookies: Collects information on how you use the mrm88 platform — most visited pages, error messages, and more. All data is collected anonymously.
• Functional Cookies: Remembering your preferences such as language, time zone, and your preferred game display settings.
• Marketing Cookies: Activated only with your explicit consent. Used to display relevant mrm88 promotional content based on your gaming activity.

You can manage your cookie settings at any time through your browser settings. Please note that disabling certain cookies may affect your experience on the mrm88 platform.

MRM88 does not retain your personal data longer than necessary for the purposes it was collected, or as required under applicable Malaysian law. Below are our data retention guidelines:

• Active Account Data: Retained for as long as your mrm88 account is active, plus any additional period required for legal compliance.
• Financial Transaction Data: Retained for 7 years as required under Malaysian law for financial compliance and anti-money laundering (AML) obligations.
• KYC Data: Retained for the duration of the active account period plus a minimum of 5 years following account closure, in accordance with regulatory requirements.
• Security Logs: Retained for 12 months for fraud investigation and security audit purposes.
• Cookie Data: Session cookies are deleted when the browser is closed. Persistent cookies are stored for between 30 days and 2 years, depending on the type.
• Marketing Data: Retained until you withdraw your consent or request data deletion.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mrm88's privacy policy, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the mrm88 Data Privacy Officer at privacy@mrm88.click. We will process your request within 21 business days from the date of receipt. Should we require additional information to verify your identity before processing your request, we will notify you promptly.

The mrm88 platform is strictly for users aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Parents or guardians who believe their minor child has registered or is using the mrm88 platform are urged to contact us immediately at support@mrm88.click so that immediate action can be taken to protect the information and interests of the minor concerned.

In the course of its operations, mrm88 may need to transfer your personal data to servers or systems located outside Malaysia — for example, when using international cloud infrastructure or global technology service providers.

When this occurs, mrm88 ensures that:

• The recipient country or region maintains a level of data protection equivalent to or higher than that of Malaysia.
• Appropriate data transfer agreements are put in place with providers to ensure your data remains protected at all times.
• Such data transfers are limited strictly to information necessary for the stated purpose.

MRM88 remains accountable for your personal data even when it is processed outside Malaysia by our appointed service providers.

MRM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will:

• Updating the "Effective Date" at the top of this document.
• Sending a notification to your registered email address at least 14 days before the changes take effect.
• Displaying a clear notice on the mrm88.click homepage.
• Maintaining archived versions of previous policies, available upon request by emailing the Data Privacy Officer.

Continued use of the mrm88 platform after the effective date of any amendment constitutes acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

MRM88 has appointed a Data Privacy Officer responsible for ensuring compliance with this privacy policy and handling all data protection-related enquiries and complaints.

We are committed to responding to all privacy-related inquiries within 3 business days and resolving formal requests within 21 business days. Your satisfaction in managing your data privacy is our priority.

Effective Date: 1 March 2026  ·  Version: 3.1  ·  Platform: mrm88.click