MRM88 Terms & Conditions — Terms of Use for Malaysia's Online Casino Platform

Welcome to the mrm88 platform. These Terms and Conditions constitute a legally binding agreement between you ("Member", "User") and mrm88 ("Platform", "We", "Company") governing the use of all services, games, and features provided through the website mrm88.click and any related platforms owned and operated by mrm88.

By accessing, registering for, or using any part of the mrm88 platform, you confirm that you have read, understood, and agree to be bound by all terms contained in this document, including the Privacy Policy, Individual Game Rules, and Bonus Policy linked from time to time.

MRM88 operates under a valid licence and complies with all applicable laws and regulations. Our platform is subject to regular reviews and audits by qualified independent bodies to ensure game integrity and player protection are always upheld.

To register and use mrm88 services, you must simultaneously meet all of the following eligibility criteria:

• You are at least 18 years old on the date of registration.
• You are a Malaysian citizen or permanent resident living in Malaysia.
• You have not previously been assigned or suspended from using the mrm88 platform.
• The information you provide during registration is true, accurate, and up to date.
• You are registering an account for your own personal use and not on behalf of any third party.
• You have not registered more than one account using the same identity or different personal details.

Each member is only permitted to hold one mrm88 account. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of balances and winnings.

MRM88 reserves the right to decline any registration application without providing a reason. We also reserve the right to request additional proof of identity at any time as part of our Know Your Customer (KYC) verification process.

All financial transactions on the mrm88 platform are conducted in Malaysian Ringgit (MYR) only. We do not accept or process any foreign currency. Accepted payment methods include:

• Local E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, and other FPX member banks

The minimum deposit is RM30 per transaction. There is no specific minimum withdrawal amount; however, the minimum withdrawal sum is RM50. Deposits are processed automatically and funds typically arrive within 1–3 minutes, depending on the method chosen.

Members are responsible for ensuring that the bank account or e-wallet details provided are accurate and registered in their own name. MRM88 is not liable for any losses resulting from incorrect payment information provided by the member. Withdrawals may only be made to an account or e-wallet held in the same name as the mrm88 account.

MRM88 reserves the right to delay or reject any withdrawal that appears suspicious or does not comply with our anti-money laundering policy. In such cases, we reserve the right to request additional verification documents before processing the transaction.

MRM88 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific rollover requirements as stated in each promotion's terms. It is the member's responsibility to understand the rollover conditions before claiming any bonus.

• Mrm88's standard rollover requirement ranges between 5x to 30x depending on the bonus type.
• Bets placed on different games may contribute at different rates toward fulfilling the rollover requirement.
• Bonuses cannot be withdrawn until the rollover requirement has been fully met.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• MRM88 reserves the right to void any bonus obtained through means deemed as bonus abuse or fraud.

Seasonal or special promotions — such as Hari Raya, Hari Merdeka, EPL, or Malaysia Super League promotions — will be clearly stated on the mrm88 Promotions page. The validity period of each promotion is as specified in the respective promotion's terms and cannot be extended.

All bets placed on the mrm88 platform — whether on football, live casino, blackjack, slots, virtual sports, or e-sports — are subject to their respective game rules, available in the platform's help section. The general rules applicable to all bet types are as follows:

• Minimum and maximum bet limits are set by each game type and are subject to change without prior notice.
• Confirmed bets cannot be cancelled or amended, except in cases where a cash-out function is available.
• In the event of a technical error or system failure during bet processing, mrm88 reserves the right to void or review the affected bet.
• Any winnings resulting from odds display errors or technical faults are not considered valid and may be voided.
• In-play betting on EPL football, Malaysia Super League, and other sports is subject to additional conditions set out in the live betting rules.
• Displayed odds are accurate at the time of display. MRM88 reserves the right to reject or adjust bets placed after a significant change in match conditions.

In the event of a dispute relating to game outcomes, the records stored on mrm88's servers are final and binding. Members may raise enquiries through our customer support, but mrm88's decision following investigation is final.

As part of mrm88's commitment to security and anti-money laundering compliance, we reserve the right to request identity verification (KYC) at any time, particularly before processing withdrawals that exceed certain limits.

Documents that may be requested include:

• A clear copy of your Malaysian identity card (MyKad) — both front and back.
• Proof of current address (not older than 3 months), such as a utility bill or bank statement.
• Bank statement or e-wallet screenshot confirming the deposit method used.
• A selfie holding your MyKad is required for basic biometric verification when requested.

Failure to submit the requested KYC documents within the stipulated timeframe may result in a temporary suspension of withdrawal privileges until verification is complete. MRM88 is not liable for any losses arising from delays caused by a member's failure to provide the required documents.

Every mrm88 member is fully responsible for keeping their login credentials secure. This includes their username, password, and any two-factor authentication (2FA) codes associated with their account.

• Do not share your mrm88 account login credentials with anyone, including family members or friends.
• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of security.
• Log out of your account after each session, especially when using a shared device.
• Contact the mrm88 support team immediately if you suspect any unauthorised activity on your account.

MRM88 will never ask for your password via email, SMS, or any other communication channel. If you receive such a request, it is a phishing attempt and should be reported to us immediately.

MRM88 is not liable for any losses arising from a member's negligence in securing their account, including but not limited to unauthorized access resulting from voluntary password sharing.

MRM88 reserves the right to suspend or close any member account, with or without prior notice, for reasons including but not limited to:

• Breach of any part of these mrm88 Terms & Conditions.
• Bonus abuse or attempts to exploit the promotions system.
• Registering or operating multiple accounts.
• Confirmation that the member is under 18 years of age.
• Activity suspected to be related to money laundering or financial fraud.
• Legal obligations or directives from regulatory authorities.
• Voluntary closure request by the member themselves.

If an account is closed due to a breach of terms, mrm88 reserves the right to forfeit any remaining balance, including bonuses and pending winnings. If the closure is voluntarily requested by the member, any valid balance will be returned following an appropriate review process.

MRM88 is fully committed to a responsible gaming culture. We believe gambling should remain a form of entertainment, not a source of stress or financial hardship. As part of this commitment, we provide the following tools to help our members:

• Daily/Weekly/Monthly Deposit Limits: Set a limit on how much you can deposit within a specified time period.
• Loss Limit: Cap the maximum amount you can lose within your chosen time period.
• Temporary Break: Suspend your account for a period of 24 hours, 7 days, 14 days, or 30 days.
• Self-Exclusion: Permanently close your account for a minimum period of 6 months.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. For more information and support resources, visit the Responsible Gaming us or contact the National Helpline at 15500.

The mrm88 platform is provided "as is" without any express or implied warranties. To the extent permitted by applicable law, mrm88 is not liable for:

• Service disruptions due to system maintenance, technical failures, or events beyond our control (force majeure).
• Financial losses arising from the use of the mrm88 platform, including legitimate betting losses.
• Decisions made by players based on information obtained from our platform.
• Losses resulting from unauthorized access to a member's account caused by the member's own negligence.
• Delays in deposit or withdrawal processing caused by third parties (banks, e-wallet providers).

MRM88's maximum liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the liability claim.

MRM88 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. However, for material changes that significantly affect member rights, we will endeavour to:

• Sending notification to the member's registered email at least 7 days before the changes take effect.
• Displaying a clear notice on the mrm88 platform homepage regarding upcoming changes.
• Archiving previous versions of the terms, which members may request through customer support.

Continued use of the mrm88 platform after any amendment takes effect constitutes full acceptance of the revised terms. Members who do not agree with the changes may close their account before the amendment's effective date.

These mrm88 Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the platform's operations. Any dispute arising from or in connection with the use of the mrm88 platform that cannot be resolved through amicable negotiation will be referred to the appropriate dispute resolution process.

Members agree that before initiating any formal legal proceedings, they will first contact the mrm88 support team to attempt to resolve the dispute internally. We are committed to resolving issues in a fair and reasonable manner within a reasonable timeframe.

Effective Date: 1 January 2026   |   Document Version: 4.2   |   Platform: mrm88.click